Elaina Ball was promoted to Deputy General Manager and Chief Operating Officer Oct. 31, 2016. She served as Interim Chief Operating Officer beginning in late 2015. Ball served as Vice President of Power Production since October 2013, and joined Austin Energy in September 2012 as the Decker Creek Power Station plant manager, where she focused on plant operations improvements and employee engagement. Ball came to Austin Energy from CPS Energy in San Antonio, where she served most recently as the vice president of Technical Services & Energy Solutions, leading a team of more than 300 employees involved in transmission, substation, and distribution engineering, as well as smart grid and demand response programs. In addition to her electric utility experience, Ball has experience in quality improvement and process optimization in the chemical industry. Ball has a Bachelor of Science degree in chemical engineering from The University of Texas at Austin and attended the University of Idaho Utility Executive course.